### Challenge:

A national healthcare provider with 2,800 clinical staff across 15 states and over $100M in revenue was underutilizing insurance and miscalculating billing, resulting in millions of dollars of waste.

### Solution:

We built custom software EHR bots to mimic the human workflows for revenue collection and payment posting on their existing patient accounting system. Our bots processed over $5.2M across a backlog of 70,000 insurance payments and $1M in patient copays.

# National ABA Therapy Provider

How we saved $2.7M per annum with RPA

With the software bots custom-tailored to our needs, we are now able to complete these processes faster, cheaper, and far more accurately. Simple Fractal has delivered exceptionally thus far, and we are looking forward to continued work with them.

\- SVP, Revenue Cycle

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Simple Fractal was able to resolve a problem in our authorizations department where four sets of other consultants have failed over the past 2-3 years. Their unique approach of building custom software bots fixed it on the first try.

\- Insurance Utilization Manager

* * *

For the past two years, Simple Fractal's custom bots have been perfect. They run remarkably smoothly and consistently. Whenever maintenance has been required, they have been quick to address it. I particularly appreciate their effort to explain things in layman's terms - it really helps me understand!

\- Director of Patient Access

- ### Company Size: 2,800

- ### Industry: Healthcare

- ### Revenue: $100M+

### $2.7M saved per year:

- Relieved the need for expensive external contractors and allowed the redeployment of talented employees.
- Reduced payer denials via better authorizations bill scrubbing process automation.
- Eliminated costly human errors.

### Highly scalable system that can be boosted when needed:

- Our bots posted over $5.2M across 70,000 unprocessed insurance payments.
- Automated daily claim reconciliation and payment posting.

### Millions in patient responsibility collected to date:

- Automated monthly invoicing and collection of patient responsibility.